With five district offices and soon-to-be three satellite centers, Duck River EMC (DREMC) is committed to providing services and programs at the community level. To further enhance this emphasis on local delivery, the co-op has announced the creation of a new department and named a 25-year veteran employee as its director.
David Young will helm the new District Services group. He is currently the Manchester District manager. Young’s promotion takes effect July 1, the start of DREMC’s 2015 fiscal year.
“This is a position of great responsibility. I am delighted that someone of David Young’s experience, enthusiasm and dedication has agreed to take on the challenge,” said President/CEO Michael Watson.
District Services comprise operations at Columbia, Lewisburg, Decherd, Manchester and Shelbyville, the service centers at Lynchburg, Sewanee and Chapel Hill (under construction) and the co-op’s dispatch center in Shelbyville. More than two-thirds of the co-op’s employees work at the district level, where routine business is transacted and special programs and services delivered.
“The goal is to improve consistency and cooperation among the districts. We want to take our customer service up several notches and become more efficient and responsive in meeting the needs of the membership,” said Watson.
“The new District Services department will focus on improving customer satisfaction during all member interactions.”
Young will be based at the Shelbyville headquarters but work extensively with the district managers, their staffs and employees. His successor at Manchester has not yet been named.
He joined DREMC in 1989 as an electrical engineer. For the past 20 years, he has managed the Manchester District. His BS in electrical engineering is from Tennessee Tech, and he has been a registered engineer in Tennessee since 1994.
Young currently serves on the Board of Directors of Peoples Bank and Trust Company. He is chairman of Park Partners, a 501(c)3 charity that assists the Manchester Parks and Recreation Department. He served 12 years in the Manchester Rotary Club.
His family includes wife, Lisa, and children, Kohl and Karson Young and Sam and Lexee Miller. They attend Bell Springs Methodist Church in Noah.