Law enforcement is warning about a new FedEx phishing scam.
The company’s customers have received a text message showing a “tracking code” and asking to click and set delivery preference. The link is fraudulent.
Anita Fileva received a text message several days ago.
“I was expecting some packages, but through USPS,” Fileva said. “I checked the number of the package on FedEx website and nothing showed up, so I was getting suspicious. Then a coworker showed something very similar posted on Facebook as a scam. I was very surprised and am worried that whoever it is knows my name and number.”
Fileva added she started considering changing her phone number.
“We are committed to protecting the security and integrity of our network. While there is no foolproof method to prevent the FedEx name from being used in a scam, we are constantly monitoring for such activity and work cooperatively with law enforcement,” a statement to ABC News read. “FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information. Any suspicious text messages or emails should be deleted without being opened, and reported to firstname.lastname@example.org.”
Recognize and avoid phishing scams
Scammers use email or text messages to trick people into giving them personal information. They may try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could gain access to email, bank, or other accounts. Scammers launch thousands of phishing attacks every day — and they’re often successful, according to the Federal Trade Commission. The FBI’s Internet Crime Complaint Center reported that people lost $30 million to phishing schemes in one year.
Phishing emails and text messages may look like they’re from a company you know or trust, such as a bank, a credit card company, a social networking site, an online payment website or app or an online store.
Phishing emails and text messages aim to trick you into clicking on a link or opening an attachment. They may, for example, say they’ve noticed some suspicious activity or log-in attempts; claim there’s a problem with your account or your payment information; or say you must confirm some personal information, according to the Federal Trade Commission.
What to do if you responded to a phishing email
If you think a scammer has your information, like your Social Security, credit card, or bank account number, go to identitytheft.gov. There you’ll find the specific steps to take based on the information that you lost.
If you clicked on a link or opened an attachment that downloaded harmful software, update your computer’s security software. Then run a scan.